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Privacy Policy

    1. Privacy Policy

      This Privacy Policy defines basic principles surrounding the privacy of users and others who interact with Ingham Travel, as well as Ingham Travel brands, apps, sharing tools, products and services, which we call the “Ingham Travel Services” or “Services”.

      By using or accessing the Ingham Travel Services, or by otherwise providing Ingham Travel with your personal information, you agree to this Privacy Policy, as updated from time to time. If you do not agree with any terms of this Privacy Policy, please do not use this Website, the Servcies or submit any personal information to Ingham Travel

      Your privacy is very important to us. We designed our data policies make important disclosures about how you can use Ingham Travel to share travel with others and how we collect and can use your content and information. We encourage you to read this Privacy Policy, and to use it to help you make informed decisions.

      Ingham Travel reserves the right to modify this Privacy Policy at any time. We will reflect any such modifications to this Privacy Policy on our Website and will indicate the date this Privacy Policy was last amended. Your continued access to and/or use of the Website after any such changes constitutes your acceptance of, and agreement to be legally bound by, this Privacy Policy, as revised. Please periodically review this Privacy Policy so that you know what personal information we collect, how we use it, and with whom we may share it.

      1. Data Policy – Information we collect about you and how we use it

        Personal information is information about an identifiable individual, such as your name, address, telephone number, email address or payment information. When you register and/or seek to book travel services with a Third Party Supplier via our Website we collect personal information which helps us provide the Services you are requesting. This personal information is shared with the applicable Third Party Suppliers where a booking has been requested by you. For example, if you seek to book a flight, the applicable flight network will receive information relevant to booking the flight.

        We may use the personal information you provide to contact you, provide Services to you and to customize your user experience on our Website. We may use your information to operate our Website in accordance with its terms and conditions, to facilitate, complete or confirm, any transactions you choose to make using the Website, to improve our Website and Services, to respond to your questions or inquiries, to carry out other purposes that are disclosed to you and to which you consent, and carry out any other purpose permitted or required by law. We keep your information confidential and generally only use your information within Ingham Travel and Third Party Suppliers of the Website in accordance with this Privacy Policy.

        When you use our Services, we may receive information (“Log Data”) such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our Websites, sign into our Services, interact with our email notifications, use your account to authenticate to a third-party website or application, or visit a third-party service that includes a Ingham Travel button or widget. We may also receive Log Data when you click on, view or interact with links on our Services, including links to third-party applications, such as when you choose to install another application through Ingham Travel. Ingham Travel uses Log Data to provide, understand, and improve our Services, to make inferences, like what topics you may be interested in, and to customize the content we show you, including ads. If not already done earlier, we will either delete Log Data or remove any common account identifiers, such as your username, full IP address, or email address when it is no longer needed for the purposes for which it was collected.

      2. Cookies

        Like many websites, we use cookies and similar technologies to collect additional website usage data and to improve our Services, but we do not require cookies for many parts of our Services such as searching and looking at public user profiles. A cookie is a small data file that is transferred to your computer or mobile device. Ingham Travel may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to customize and improve our Services. Although most web browsers automatically accept cookies, some browsers’ settings can be modified to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some Services may not function properly if you disable cookies. We honor the Do Not Track browser option to give you control over how your website visits are used to personalize your Ingham Travel experience and ads.

      3. How we Disclose Personal Information

        We may transfer your personal information to third party service providers that assist us with carrying out the purposes identified in this Privacy Policy. We reserve the right to transfer any personal information we have about you in the event that we merge with or are acquired by a third party or should any such transaction be proposed. We may also use, or disclose your personal information to third parties, if we have reason to believe that using or disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; (iii) investigate security breaches or cooperate with government authorities pursuant to a legal matter; or (iv) to protect our rights, safety or property. Lastly, we may disclose your personal information for any other purpose to which you consent.

      4. Security

        We protect your Personal Information by maintaining physical, organizational and technological safeguards intended to help protect against unauthorized use, disclosure or access. Personal Information may only be accessed by persons within our organization, or our third party service providers, who require such access to carry out the purposes indicated above, or such other purposes as may be permitted or required by the applicable law. Personal information we collect is maintained at Toronto, Ontario.

        The data stored by Ingham Travel is at rest within Canada and all Ingham Travel services hosted in cloud data centres within Canada. Third Party Suppliers with whom you conduct transactions may hold data in other regions/countries: for more information you must consult the terms and conditions and privacy policy of any Third Party Suppliers with whom you transact.

      5. Access and Rectification

        You have a right to request access to your personal information and to request a correction to it if you believe it is inaccurate. If you have submitted personal information to us and would like to have access to it, or if you would like to have it removed or corrected, please contact us using the contact information provided below. We will use reasonable efforts to comply with your request; however, in some cases we may not be able to allow you to access certain personal information in certain circumstances, for example if it contains personal information of other persons, or for legal reasons. In such cases, we will provide you with an explanation of why it is not possible to grant access to your personal information.

      6. Children and Parents

        Our Services are not directed to persons under 13. If you become aware that your child has provided us with personal information without your consent, please contact us using the information below. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child’s account.

      7. Third Party Sites

        The Website may contain links to other third party websites. These other websites may have their own privacy policies and terms and conditions that are not governed by this Privacy Policy. We are not responsible for the privacy practices or the content of any website(s) owned and operated by any such third parties. Other websites may collect and treat information collected differently, so we encourage you to carefully read and review the privacy policy for each website you visit.

      8. Contact

        If you have any questions regarding this Privacy Policy, or any personal information you have submitted to us, by contacting our Privacy Officer by emailing us at ask@inghamtravel.com.au